I have been working at Roadshow Entertainment since January-2010 based in Prestons, NSW. Roadshow Entertainment is division of Village Roadshow Ltd. Village Roadshow Ltd. operates diversify maps. Its nucleus concern activities are in Theme Parks and Attractions, Film and DVD Distribution, Cinema, Radio, Film Production and Music. Roadshow Entertainment is Distribution Centre ( DC ) for studios of Village Roadshow, Paramount Pictures and, Warner Brothers etc. The DC is taking distributer of Video and CD/DVDs to both retail and rental ironss ( For illustration, Video Ezy, Block-Buster, K-Mart, Target etc ) . The clients use SAP to order and purchase the picture or CD/DVDs. Manhattan Associates ( MA ) is used to supply the support inside the DC for stock motion intent. Manhattan Associates provide efficient and effectual Warehouse Management System ( WMS ) . Dematic Siemens provide the supports to pick and pack the order in timely mode and quality review intent. Roadshow Entertainment uses SAP to pull off the stock and to manage the stock gross revenues and purchase stock list. Once the order is ready to have in SAP, it is being sent to Manhattan Associates in footings of Pickticket, as order no for peculiar shop and diminish the stock in SAP. Manhattan Associates called for the stock to treat the order, pull off the stock list motion. Manhattan provides the effectual and efficient support to treat the order, pull off the stocktake, managing the inbound and outbound stock motion, transit and cargo, returns having etc. Once the order has been picked, the bill is being sent to SAP with its cargo inside informations like dispatch day of the month, units packed, in shop day of the month etc.
To accomplish the outlook from the studios like Paramount Pictures and Warner Brothers, Roadshow Entertainment takes determination to upgrade the WMS from 2004R1 version to 2008R1 version. The new version enhances the use of infinite, people, stock list and equipment. It increases order fulfillment truth and boosts the client satisfaction and the profitableness. The new version will supply the flexibleness with the order fulfillment capacity.
System information and its demand
SAP is implemented as the Gross saless Order, Purchasing, Inventory direction, Debtors control, and Invoicing system
Manhattan is implemented to be used to pull off all inbound/outbound processes and stock direction within the Distribution Centre ( DC ) .
Dematic is implemented into the DC of Automated Order Picking engineering and Conveyor System.
Manhattan Associates ‘ Warehouse Management System ( WMS )
Improves warehouse installation use
Improves stock direction
Additions stock list truth
Additions order fulfillment truth
Additions charging truth and encouragements profitableness
Identifies hidden costs of making concern,
The VRL Project Management methodological analysis has been developed as a agency by which undertakings of changing sizes can be managed in a controlled mode. It is structured around the rules of the Prince2 Project Management methodological analysis.
Hazard Mitigation or Risk turning away by IT Governance
The induction stage of a undertaking involves developing the administration of the undertaking. The undertaking director will prosecute the members of the undertaking board to discourse undertaking quality, control, tolerances and the undertaking squad. It is of import that the members of the undertaking board have the authorization and an apprehension of their functions within the board to let them to efficaciously put to death their functions.
The nucleus planning stage of the undertaking involves the creative activity of the overall undertaking program and population of the undertaking Gantt chart. The undertaking program should include an overall program incorporating particulars ( depending on undertaking complexness ) . The undertaking program should be developed utilizing deliverable based planning and include a work dislocation construction diagram. Planning is a cardinal activity that occurs throughout the undertaking and is non limited to the nucleus undertaking be aftering stage.
Undertaking works phases are initiated by the issue of work bundles to project teams/resources. Undertakings are ever alone, and given the fact that some undertakings will necessitate preparation for pilot, and others will non necessitate pilot at all, this stage of the undertakings exists as a control to guarantee that if required, preparation and handover to both the concern and IT support occurs.
At decision of this stage with accomplished handovers, the undertaking deliverables now move out of development and into production/operation. This is the first measure toward the following stage – undertaking closing. It is improbable that a undertaking will hold all issues resolved at closing. By this stage all issues that can be resolved have been, and all that can non are commented and made seeable to the concern.
WMS upgradation demands to be handled by the extremely professional IT individual. The connectivity channels between the SAP to Manhattan and Manhattan to Dematic is really complicated. It can travel beyond the clip agenda, which may incur the budget of the undertaking.
Manhattan Associates should supply effectual and efficient upgradation of WMS, which is complied to be delivered within budget, except the excess MODs ( Modification of the functionality of the System processs ) . Scheduling can be discussed with the undertaking director, if it is acceptable to supply the quality of the WMS.
The planning and the operational processs can be successfully be implemented through the IT administration. IT administration can be helpful for tracking of the undertaking programming and budget control. The upgrade WMS will alter some of the procedures and process in the warehouse. The alterations will impact the stock stock list and bringing creative activity procedure in Manhattan, which may ensue in Order fulfillment procedure.
Risk direction can be viewed in relation to daily actions and at a more strategic degree. Strategic hazard extenuation involves better planning, programming, resource allotment ; better usage of free clip slack, budget direction in instance of unexpected fortunes arises etc.
To originate undertaking, we need resources to get down with. In this concern instance, we need to purchase the waiters, processors, new information science addresses etc. We need to analyze the quotation mark harmonizing to the quality to avoid the equipment failure hazard.
In this instance, security will non play an impact on breach. It could be easy fixed due to user allotment standards. Before Go-Live in AUS and NZ, we need to apportion users harmonizing to their designated duty.
The undertaking failure can set the immense hazard on the repute of the Company Name. It could be avoided by successful regulating IT practises at the workplace.
The bringing of the WMS will be controlled by Manhattan and monitored by Roadshow Consultants.
WMS ascent will increase the efficiency and consequence in addition in net income and productiveness of operations. We need to look into the undertaking hazard and its range. The undertaking could be impacting other operations, which we are non looking at. The undertaking itself could be a hazard.
Undertaking director maintain in communicate with the stakeholders all the clip. The interest holders could be anyone in Village Roadshow Ltd. It could be General Manager from SAP. Village Roadshow has the diversified maps. So, they have centralised section for every processing. For ex. SAP, Technical support, Human Resources, Finance, and Payroll etc. These sections trade with Theme Parks, Distribution Units in AUS & A ; NZ, Sydney Aquarium etc. So, in this concern instance stakeholders could non be related straight with the undertaking. But, stakeholders could be affected indirectly with the upgraded system.
The engineering is high hazard factor in this concern instance. The WMS ascent demands to reconfigure all the connectivity channels. It has to setup the EIS and CommLink waiter for Communication between SAP and Manhattan and channels to bridge down the orders to Manhattan. The channel interfaces can non be tolerated at any clip.
Undertaking director needs to do certain that the undertaking goes on the right path with its range and aims without compromising any hazard factors.
Pull offing Hazards
All WMS upgradation goes through a procedure of design and spreads of analysis where the demands of the company and operating consequences of company comparison against the end-use functionality of the system. Improve concern operations and acquiring a competitory border is frequently the chief ground of the cost of upgrading a WMS
Unknown factors and hazard of human mistakes is a changeless comrade in the upgradation of a WMS. If the hazards can non be eliminated, it can be managed. The key to successful hazard direction in a WMS upgradation is the same as in most concern undertakings – any good undertaking director would set attending to the planning, cognition, readying and communicating, as a starting point is indispensable. But there is another factor that risks in a package undertaking: complexness. Each organisation must measure possible hazards in relation to net incomes. All facets of the equation, the cost of client satisfaction, should be considered.
Open communicating is the best mechanism to contend against negativeness. Communication should get down at the start procedure and go on through Go-Live, and it should be good planned and carefully executed. This requires regular position meetings with cardinal participants every bit good as periodic Sessionss with other forces. These Sessionss should promote unfastened, critical treatments and convey any implicit in issues out into the unfastened. Weekly updates need to be required to the stakeholders to measure the budget and programming of the undertaking.
Many organisations make the error to trust entirely on the package seller to pull off and administrate their undertaking program. Most companies by and large have terminal users to implement their ain undertaking, but the internal undertaking director is non be aftering normally the control or direction of the undertaking. Since the execution is more than a package undertaking is, “ client ” of duties such as readying of equipment, acquisition of equipment, the purchase and preparation of terminal users must be planned in to the full and monitoring. The marketer knows the Immigration and Naturalization Services and outs of your concern – your end is package. If the concern of the consumer takes ownership of the concluding design, many of import undertakings to endure – they will non be planned in to the full, right performed or staff. This does non intend that should non play the package supplier a cardinal function in the development of the program and the disposal. They know their merchandise, methodological analysis and execution resources. But the planning for the terminal user, it must be concluding maestro undertaking program, the execution of package and creative activity of systems connected.
Implementing a WMS is an highly complex procedure. No affair how it is planned or executed, many things can travel incorrect. Equipment can neglect at a critical clip. Cardinal people can halt at the most inopportune times. Suppliers may lose bringing day of the months. Cardinal elements may neglect in production, despite strict proving. The success of a squad depends on the execution, how it responds to hardship.
A WMS bundle contains countless lines of programming codification and constellation scenes. Mistakes in the package and constellation jobs that can lay waste to upgradation of WMS. Even an operation that implements a basic bundle with no alterations, need to execute trials to formalize the installing and constellation, and capacity to run into its day-to-day operational demands. Added end product and interfaces to the trial equation is a critical success factor.
Test verifies that make the alterations, interfaces, constellation and basic maps acceptable consequences and motion, harmonizing to specifications. Software sellers test their merchandises. All trials should be in an environment that mirrors the experience of the production. Go-live does non extinguish the demand for an audit or a separate trial environment. Configuration alterations and updates are to order the codification that an on-going audit portion of any installing.
Although providers with user manuals and ushers provide constellations of these records relate to the basic maps of a system and normally they do non depict usage alterations. More significantly, they do non depict what is to be done from an operational point of position. There is more to acquire a cargo, the direction of a moving ridge and picking an order that the simple informations entry and scanning of saloon codifications. In add-on, the upgradation of a WMS generates wholly manual procedure that must be taken before or after the activities of related systems.
The indispensable component for successful execution of WMS is a hard occupation. This requires a considerable investing of clip, staff to react all the operations, installations, systems and preparation to be successful.
[ 1 ] Risk Description: Technology – Server testing may originate the conflicting issues that ne’er been faced.
Consequence: Moderate – My hold the undertaking and extends the agenda and budget
Approach: Testing waiter demands to be started along with the other issues. So, the undertaking will hold some more free slack or tolerance to cover the clip extension. Issues may originate even though the well-prepared program. But we need to follow-up the scheme to get by with the jobs during their testing and execution stage. Furthermore, Manhattan and Roadshow had been experienced execution of WMS in 2005-06, and the hazards and issues had been noted into the registry. So, the hazards and issues can be reduced and easy solved.
Person responsible: Manhattan Consultants will follow-up the issues and they are responsible to decide it harmonizing to their precedences.
Deadline: depends on hazard
[ 2 ] Risk Description: Operational – Resources might go forth in center of the undertaking. For ex. Inventory & A ; Systems Manager.
Consequence: Moderate – This might detain the undertaking, which will non impact the budget. Because timeline is non the issue, quality of work demands to be done in this concern instance.
Approach: This hazard needs to be considered to set some else with the added duty. That ‘s why the helper needs to be trained during the intercourse of the undertaking. So, when the chance arises, they can take duty. In this concern instance, we need to fix the list of back up resources.
Deadline: Resource demands to be appointed within 2 hebdomads
[ 3 ] Risk Description: Technology – End-points constellation between the SAP and Manhattan, and Manhattan and Dematic is complex.
Consequence: Significant – The high hazard of unity of the information. The information might acquire alteration of loss during its bridging procedure from one system to another. Onsite and Offsite stock lists can acquire affected.
Approach: The end-points constellation will be handled and managed by Manhattan Consultants and they will advise, if follow-up is needed. The advisers need to pass on with Melbourne based SAP squad and Sydney & A ; Melbourne Manhattan support squad.
[ 4 ] Risk Description: Strategic – Communication between the different sections. SAP squad based in Melbourne, Manhattan support based in Melbourne & A ; Sydney, Manhattan proficient support in India & A ; AUS, Warehouse in AUS & A ; NZ.
Consequence: Major – Undertaking might lose range and travel beyond its aims, which may take to budget and scheduling crisis.
Approach: The better communicating ever leads the administration towards the successful undertaking execution. The company needs to hold the IT model construction and IT administration, which helps to maintain path of the undertaking range and aims. Weekly teleconferencing meeting between these sections can decide the issues easy and it helps project director to maintain an oculus on the resources allocated to the subjective.
[ 5 ] Risk Description: Financial & A ; Strategic – Time agenda and budgets
Consequence: Minor – Time can be extendible, but it can play an impact function on budget in really few scenarios. All the scenarios need to be considered and planned consequently.
Approach: Time programming is flexible in this concern instance due to the current concern conditions. The execution of WMS ascent can impact on order fulfillment truth, which the company do non desire to compromise. Roadshow Entertainment ever achieves the 100 % truth in their order supply and bringing. So, the turn overing out of WMS may hold extendible timelines, which will non incur any budget.
[ 6 ] Risk Description: Strategic & A ; Technology- Modules and Functions testing may take clip depending on issues comes out the proving waiter and followup by the Manhattan advisers.
Consequence: Moderate – Lead towards budgets and clip
Approach: There are excess resources allocated to prove the system. The more it takes to prove, the more budget demands to be allocated. The testing is being handled by Roadshow. Extra resources need to be allocated to complete on clip. Testing can be done along with the execution of faculties, maps and MODs ( Modifications ) .
[ 7 ] Risk Description: Reputation – Repute on undertaking failure
Consequence: Significant – There will be immense impact in concern, if the undertaking failures or draw out before it finishes.
Approach: Roadshow Entertainment has the coaction concern distribution with Warner Brothers and Paramount Home Entertainment. The studios are demanding 100 % order fulfillment truth and better support to provide and concatenation demands.
Deadline: — –
[ 8 ] Risk Description: Strategic – Cutover procedure from WMS 2004R1 to WMS 2008R1
Consequence: Major – The failure or hold in this stage can set immense impact on the concern and costs all the connected studios with the Roadshow.
Approach: In the hebdomads prior to Go-Live, it is critical to hold exhaustively tested this procedure so that assurance of a successful cutover is high. This proving procedure should get down every bit shortly as possible and do usage of Roadshow ‘s WMOS 2004R1 TEST system to guarantee that an accurate comparing of stock list procedures can be checked. This exercising will necessitate to be performed at least twice. Once, as an initial run-through to place any unexpected challenges and decide them and so a 2nd clip to verify that the procedure is smooth and quotable. A 3rd trial, if clip licenses, would be a really utile thought.
Deadline: — –
[ 9 ] Risk Description: Service bringing – A delivered service does non run into the aims
Consequence: Significant – Undertaking might neglect to run into its concern instance and aim. Manhattan will be partly responsible for puting up Information System.
Approach: Time to clip analyse and measure the aims with the provided services.
Deadline: — –
[ 10 ] Risk Description: Stakeholder direction – Failed to pull off the interest holders
Consequence: Moderate – The stakeholders re-analyse the state of affairs and direct the undertaking for the rating squad to measure the people from the start
Approach: Undertaking director updates the information stats and direct the proceedingss of hebdomadal meeting to the interest holders and it is project director ‘s duty to pass on exhaustively while the undertaking is running.
[ 11 ] Risk Description: Operational – Human resource moves the employees during the class of the undertaking or the resource allotment might be removed or moved during the class of the undertaking.
Consequence: Minor – Expression out for other resources
Approach: As we mentioned earlier, we need to name the backup resources, if anything goes incorrect.
[ 12 ] Risk Description: Safety – OH & A ; S safeguards
Impact: Medium to High
Consequence: Major – Could take toward the legal issues
Approach: The human resources section demand to take attention of the employees ‘ wellness and safety. They need to mensurate all the safeguards.
Australian Government ‘s green ICT program, Research and Analysis for a Sustainable World, viewed on 22 May, 2010, & lt ; hypertext transfer protocol: //www.connectionresearch.com.au/_blog/Green_ICT_Blog/post/Australian_Government’s_green_ICT_plan/ & gt ;
Company Profile, Village Roadshow Ltd. , viewed 21 May, 2010, & lt ; hypertext transfer protocol: //www.villageroadshow.com.au/Company-Profile/Introduction-to-Village-Roadshow-Limited.htm & gt ;
Decs Risk Management Framework, Government of South Australia, viewed on 20 May, 2010, & lt ; hypertext transfer protocol: //www.decs.sa.gov.au/docs/documents/1/DecsRiskManagementFramewo.pdf & gt ;
Developing an Effective Business Case for a Warehouse Management System, Planning and Implementing a WMS, viewed on 22 May, 2010, & lt ; hypertext transfer protocol: //www.redprairie.com/uploadedFiles/ResourceCenter/Resources/Whitepapers/WP_CostJustify_WMS.pdf & gt ;
Enterprise Architecture, viewed on 21 May, 2010, & lt ; hypertext transfer protocol: //www.acs.org.au/cpeprogram/index.cfm? action=show & A ; conID=ea & gt ;
Green ICT, viewed on 22 May, 2010, & lt ; hypertext transfer protocol: //greenict.com.au/ & gt ;
Information Systems, viewed on 24 May, 2010, & lt ; hypertext transfer protocol: //www.costalogistics.com.au/solutions/information-systems.aspx & gt ;
Pull offing the environmental impact of information and communications engineering ( ICT ) , Department of Finance and Deregulation, viewed on 21 May, 2010, & lt ; hypertext transfer protocol: //www.finance.gov.au/e-government/better-practice-and-collaboration/better-practice-checklists/environmental-impact.html & gt ;
Planing a Successful WMS Implementation, viewed on 20 May, 2010, & lt ; hypertext transfer protocol: //www.tompkinsinc.com/publications/competitive_edge/articles/06-04-WMS_Implementation.asp & gt ;
Risk Management Guide, viewed on 20 May, 2010, & lt ; hypertext transfer protocol: //www.hgcf.vmia.vic.gov.au/skillsEDIT/clientuploads/48/VMIA % 20Rist % 20Management % 20CSO % 20Guide % 20260209_1.pdf & gt ;
Risk Management Guide for Small Business, viewed on 20 May, 2010, & lt ; hypertext transfer protocol: //www.smallbiz.nsw.gov.au/Pages/default.aspx & gt ;
The Five Sure-fire Schemes for Deriving Management Approval for WMS Projects, viewed on 23 May, 2010, & lt ; www.abrfid.com/site/websitePDF/strategies-wms-approval.pdf & gt ;
Weill, P. & A ; Ross, J. 2004, ‘IT Governance on One Page ‘ , MIT Sloan, & lt ; hypertext transfer protocol: //web.mit.edu/cisr/working % 20papers/cisrwp349.pdf & gt ;